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Orders usually ship within two business days..
To Order By Phone:
To order Family Medallion® resources call 1.800.237.1922.
Visa, MasterCard, American Express and Discover credit
cards are accepted with immediate shipment available. When
calling, please have available your credit card number,
expiration date and the product numbers for your order.
Our office hours are 8:30AM to 5:00PM (CST),
Monday-Friday. If you call after hours, leave a message
and phone number. We will call you back. Orders may also
be faxed 24/7 to 1.816.753.3880.
To Order By Mail
To order by mail, send your check, money order or credit
card information along with product numbers and
descriptions to:
Clergy Services, Inc.
PO Box 32333
Kansas City, MO 64171-5333
Check should be made payable to Clergy Services, Inc.
Please give a street address when ordering and allow 2
weeks for delivery.
Shipping Costs
If your order is under $25.00, please add $5.00 for
shipping and handling costs. If your order total is
between $25.01 and $99.99, shipping and handling is $8.50. For orders over $100.00, shipping and handling is
$11.00. Items are shipped first class mail or USPS
depending upon the size of your order.
Special Shipping
Two or three day
shipping is an additional $15.00 above regular shipping
costs.
(Continental US only.) Due to weight
restrictions, we cannot ship family unity candles 2-day.
Two-day orders must be
received by 2:00 PM central time for same day shipment.
Currency Converter
If you are ordering from outside the United States and
would like to calculate your order total from US dollars
to your currency, please click here
for an online currency converter. This link will open a
new browser window. Simply close that window to return to
this order page.
Customer Service
You may have questions about the use or presentation of
the Family Medallion. Please check the Frequently
Asked Questions pages in our website for
additional information. If you would like to talk with one
of our knowledgeable staff, call us at 1.800.237.1922 or
email us at rcoleman@clergyservices.com. We look forward to
hearing from you.
Our Guarantee
Because we are committed to marriage as a lasting
partnership, we want our products to have the same
timeless value. If for any reason you are not satisfied
with you order, return it within 30 days for exchange or
refund. Refunds are not given on printed items or on
shipping.
Retail and e-Commerce Stores/Wedding Chapels
If you would like information on the Family Medallion for
your store, chapel, church or e-commerce site, please
contact us at 1.800.237.1922 or e-mail Roger Coleman at
rcoleman@clergyservices.com

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